There was a time in the late 90s and the early 21st century when it looked as if the Korean giants, LG and Samsung, might obliterate Indian brands and companies from the consumer durable market. Technology, financial clout and the ability to fight price wars were all on their side.
“We’ll takeover the low end laptop mart in India...”
...reveals Anirudh Dhoot, Exec. Director, Videocon Industries
Q. What plans for FY2008-09?
A. The last year (FY2007-08) has been positive for us across categories, particularly the LCD segment. Videocon showed a 37% growth over last year and this year, we’ll target over 100% growth, with specific focus on hi-end washing machine and refrigerator segments.
Q. Role of product innovation?
A. We are focussing plenty on our product portfolio, but any innovation will be related to consumer insight. In a few months time, we will be launching an LCD with a hard disk, enabling consumers to record programming. Alongside, we are working on other products also.
Q. Any new product segments that you plan to venture into?
A. It is time to be present across product categories. We already have a brand name and after sales network. Now the focus is on increasing portfolio. Within 6-8 months, we’ll launch laptops and mobile phones.
Q. Will these be a hi-end foray?
A. Hi-end is definitely more lucrative in the handset segment because of better margins, and that is also the way the market is growing. Our high end PDAs will be for a limited market only. However, laptops are a different story altogether. We will venture into the low end segment, with laptops starting at Rs.20,000 onwards. We want to take over the laptop market. We will be importing in the first stage, and in the second stage we will be manufacturing.
Q. Is your plant at Rudrapur in Uttaranchal now ready?
A. Yes! Once that state-of-the-art plant (built at an investment of Rs.300 crore) begins operations on Feb. 18th, we’ll achieve a variety of operational efficiencies. Our supply chain in the north will become stronger; for the first time we will be manufacturing microwaves in India and will also double our AC production capacity.
Q. What’s Videocon’s focus area now, besides laptops & handsets?
A. The hi-end market is certainly more lucrative. We are focusing on LCDs, hi-end refrigerators, ACs and microwaves. We plan to increase our base in microwave ovens with more models & better penetration.
“No threat from Indian players” says LG
Q. Do you see Indian brands making a comeback in the consumer durable segment?
A. It takes a lot to play in the consumer durables segment. You have to understand the Indian consumer and then translate that knowledge into relevant benefits. For the same, the investments required in terms of R&D and infrastructure are huge. Unlike LG, this is a challenge for players that you refer to.
Q. Videocon & Godrej have mega comeback plans.
A. Godrej Appliances seems to be changing, at least, in the way products are presented to consumers. Agreed that LG has to respond on a continuous basis in the market place, but our starting point is not what competition does.
Q. Which way does LG see the Indian consumer durable market headed?
A. Well, 5-10 years ago, in terms of value, the opportunity was lying at the bottom of the pyramid. Today, the pyramid is changing. To build leadership, LG targeted the mid and low end market; today we are back to hi-end. Globally, LG’s brand identity is getting refreshed. Similar, aspirational and premium positioning will now be done for Indian market.
Q. Key differentiators for LG?
A. R&D to address consumer needs; undertaking serious lifestyle research & superior products. We are now exploring new opportunities in built up systems i.e. diverse products can be combined and sold together.
With inputs from Angshuman Paul and Pallavi Srivastava
For more articles, Click on IIPM Article.
Source : IIPM Editorial, 2008
An Initiative of IIPM, Malay Chaudhuri and Arindam Chaudhuri (Renowned Management Guru and Economist).
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